For support, questions, changes, or a new post, email hello@recasi.com. Include your name, business, market, and a short description of what you need. Adding the relevant page, topic, or deadline helps our team understand the request quickly.
If you are a new inquiry checking whether your market is open, you can use the market-check form on the Recasi website. The site says the team will reach out within one business day for new inquiries. That timing applies to new inquiries, not necessarily to existing-client support.
For an existing client, use the support email and include any details our team needs to investigate the question. If you are reporting a factual correction, identify the current wording and the accurate replacement. If you are requesting content, describe the topic and include the facts or examples you want considered.
The site does not state a response-time promise for existing clients.
Our team stays involved after you start and shares clear next steps each month. Your monthly visibility report is also where you can follow what was checked, whether you were named as the pick, mentioned, or not yet, and what changed over time.